Knowing that the intelligent use of technology to optimize business processes can have large business impacts, Grupo <a>, a holding company with more than 15 businesses, including Chaidneme, Apro, Bonem, and Carvica, decided to unify its training procedures and human capital development using e-learning. Given the size and scope of Grupo <a>, the real benefit would come when it was implemented across its four divisions: Industry, Mining, Construction, and Trade.
Competing in today’s market demands that employees understand the context in which the company operates, so having a comprehensive and effective performance plan for human capital is essential. Once the plan was created, several programs were created which aimed at keeping the workforce trained and performing effectively, both professionally and personally. Group <a> used this plan to concentrate its performance and training efforts, with the direction of communications head Rhanda Neme and supported by Andres Ramos. Now it permeates all of the companies and divisions within Grupo <a>, creating a culture of education and training in a digital world.
Some of the most noteworthy programs are:
- Corporate Onboarding: the onboarding process into the Grupo <a> is divided into levels. First, a course provides an overview of the company to new employees, and clearly identifies organizational structure and goals. The second course is training specific to the specific company or division where the employee works. The third and final level focuses on the job position and responsibilities.
- Knowledge Modules: These highly interactive digital resources can provide timely and quick information on key issues to improve productivity and knowledge that employees should know.
- SAP training: In order to support the migration to SAP, Grupo <a> implemented training video tutorials to serve as support while employees to learn to use this technology. These materials allow the team to:
- Reference any of the training material on an as-needed basis.
- Follow independent learning paths.
- Excel training: Excel is an important tool, especially for those that interact regularly with the ERP system. Launching Excel training in Moodle allows the training to take place across the entire organization.
Grupo <a> aligned all of its training goals using the Moodle platform, which has several distinct advantages. First, they were able to create structured learning programs, based on target groups and profiles from the various divisions. Secondly, they could create a standardized set of knowledge for all employees, which is important in a large company, so you do not create silos of knowledge.
One of the most innovative initiatives that supports knowledge management is the auto magazine, which aims to provide learning experiences not only for employees but for end users of the companies products, including use, application, maintenance, etc. The magazine is available in both print and digital formats.
Like any company of its size, Grupo <a> faces communication challenges, but the company is ready to tackle this challenge. Implementing E-Learning is critical part of improving communication, because it helps transform the culture and create consistent processes across all of the divisions. These digital training initiatives will reach over 4000 employees and will help the Grupo <a> build more capacity and a high-performance workforce.
* Rhanda Neme – Communications Director – Grupo a / Andrés Ramos – Digital Consultant – Grupo a.
* Victoria Holguín.